Just Go Buy A Card

A few years back my husband signed up for MSN American Greetings online. He canceled the service years ago and it renewed itself again this year. Last night he worked on it for a couple of hours and could not get into the account. He called this morning and finally spoke to a customer service representative. I was in the living room and and could hear the conversation and it went on and on and around and around. Finally, he was able to cancel the subscription. He thought he had canceled the service and he found that the service was split into 2 parts. So, if you wanted to make a card then it doubled the cost and opened up a new subscription. Where there is confusion there is opportunity.

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